The standard warranty period is one year from the invoice date (Battery is 6 months). Additional warranty periods may be provided by Aratek’s distributors/partners. Please contact your distributors/partners for the local warranty period.
For RMA issues, please contact authorized local distributors/partners for service.
It is customers’ responsibility to ship back the products including the shipping cost (round trip), any applicable duties and service fees.
Please download and fill the RMA form
RMA service is applicable ONLY in the country or region where Aratek products are purchased.
If users request RMA support outside of the countries or regions where Aratek products are purchased, authorized local distributors/partners may request additional service fees.
Service fee is required for RMA Service.
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