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Elevating Workforce Management at a Leading Zimbabwean Hotel

year
2025
LOCATION
Zimbabwe
client
product
BA8300

Overview

In 2023, Aratek Biometrics collaborated with TF Solutions to modernize human resource management at a leading hotel in Zimbabwe. By integrating Aratek’s BA8300 facial recognition terminals with TF Solution’s customized HR software, the hotel automated attendance tracking, streamlined payroll processing, and improved security, transforming its workforce management and setting a new standard in Zimbabwe's hospitality industry.

Elevating Workforce Management at a Leading Zimbabwean Hotel

Challenges

As a participant in Zimbabwe's burgeoning hospitality sector, a leading hotel encountered several operational challenges that impacted its efficiency and security. These issues posed significant hurdles in managing their workforce effectively and maintaining rigorous control over facility access.

  1. Manual attendance tracking: The hotel relied on outdated manual processes for tracking employee attendance, leading to frequent errors and payroll discrepancies.
  2. Limited workforce oversight: Manual shift and leave tracking provided little real- time insight, causing scheduling errors and inefficient resource allocation.
  3. Security vulnerabilities: The staff entrance lacked robust security measures, relying on keycards and manual sign-ins, which were easily bypassed, leading to unauthorized access concerns.

These operational challenges underscored the critical need for a modernized approach to enhance the hotel's human resource management capabilities and secure its facilities.

Solution

BA8300

BA8300

Biometric Terminal

8" Multifaceted Facial Recognition Terminal

In 2023, Aratek Biometrics partnered with Zimbabwe’s TF Solutions to enhance human resource management at a leading hotel. The project focused on integrating Aratek’s BA8300 facial recognition terminals with TF Solutions’ customized HR software. Installed at the hotel’s staff entrance, the BA8300 provided secure access control and automated attendance tracking, reducing manual tasks and streamlining payroll management.

Thanks to the BA8300’s comprehensive SDK and API, integration with TF Solutions' software was seamless, without disrupting the hotel’s daily operations. The terminal’s high-accuracy facial recognition, combined with multi-factor authentication options like fingerprint scanning, RFID cards, and QR code reading, effectively restricted access to authorized personnel only and eliminated issues such as "buddy punching.” Additionally, the terminal’s Live Face Detection and tamper protection features further ensured reliability and security. Its IP65-rated design ensured consistent performance, even in challenging environmental conditions, while the user-friendly interface ensured a smooth transition for the hotel staff. Overall, the implementation transformed the hotel’s HR operations and improved both security and workforce management, showcasing the transformative impact of advanced biometric technology in Zimbabwe's hospitality sector.

Key Benefits

01.

Improved hotel staff management

Real-time data allowed managers to optimize staffing and shift scheduling, reducing inefficiencies and improving workforce management.

02.

Streamlined payroll processing

Automated attendance tracking linked directly to payroll systems reduced errors and labor, ensuring accurate employee hour logging and enhancing financial management.

03.

Enhanced hotel access control

The BA8300 significantly improved security by restricting access to staff-only areas and secure zones, safeguarding the hotel's assets and personnel.

What our client’s say.

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