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The Thai Army Golf Club in Thailand, known for its excellence, faced a series of challenges in optimizing its member check-in and physical security protocols. In 2023, in collaboration with a dedicated local partner, Aratek Biometrics stepped in, introducing the Aratek TruFace biometric access control system. This solution not only streamlined member access and bolstered security but also improved employee attendance management and golf facility utilization.
The Thai Army Golf Club grappled with a multifaceted set of challenges in optimizing its security and membership management protocols. At the forefront was the club's manual member check-in process, which relied on member cards and ID cards for verification at the front desk, which often caused bottlenecks, especially during peak times, compromising the member experience. This process was also vulnerable to security breaches, especially with lost or duplicated cards. Post-pandemic health protocols further highlighted the need for contactless entry, aligning with members' expectations and the club's security objectives.
Employee management was another challenge, with existing systems failing to accurately track staff attendance, leading to operational issues. Also, the manual management of service and facility utilization often resulted in inconsistencies, affecting resource allocation and member benefits.
The all-in-one biometric access control and attendance tracking solution
In 2023, Aratek Biometrics, in collaboration with a local partner, revamped the Thai Army Golf Club's access control and management processes. The implementation of the Aratek TruFace biometric access control system provided a technologically advanced solution to the club's multifaceted challenges. The Aratek TruFace facial recognition devices replaced the existing member card and ID card manual check-in processes, offering secure and touchless access control. This not only enhanced security by ensuring access was granted solely to approved members but also streamlined the entry experience, aligning with post-pandemic health and safety protocols.
Extending its functionality to attendance management, the system comes with a mobile attendance app that ensures accurate and convenient tracking of staff attendance, promoting operational efficiency. Furthermore, the Aratek TruFace Manager software platform empowered the club’s staff with the ability to monitor facility usage in real-time, ensuring optimal resource allocation and safeguarding member benefits. Last, the IP65-rated Aratek BA8300 facial recognition terminals provided steadfast, reliable access control, safeguarding the club’s facilities and enhancing the overall experience for members and staff alike.
Transitioning from the traditional member and ID card systems to the contactless facial recognition system, the club witnessed a 25% reduction in check-in times during peak hours. The system's scalability ensures that it can handle a 50% increase in membership over the next five years without sacrificing efficiency.
Staff punctuality and adherence to scheduled shifts improved markedly, with the system's accuracy eliminating discrepancies in time and attendance records, leading to smoother operations and reduced operational disputes.
The real-time monitoring capabilities of the Aratek TruFace manager platform ensured optimal resource distribution, allowing members to fully enjoy the club's offerings without overcrowding or resource shortages.
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